Miriam Essien - Crafting Digital Experiences

PAWQUEST - PET CARE & COMMUNITY APP

Rescue Together. Learn Daily. Share Stories

ROLE

Product Designer

EXPERTISE

UX/UI Design

timeline

August 2025

Project description

PawQuest is a community-driven pet rescue and reunification app designed to make it easier for People to report lost pets, find animals in need of rescue, and connect with local pet care resources — all in one place.

The product addresses a real gap: when a pet goes missing or is found injured, there is no centralised platform to coordinate the response. People post on WhatsApp groups, Twitter, and neighbourhood Facebook pages, leading to fragmented information and slow response times.

My Role

Solo Product Designer — responsible for end-to-end UX and UI design, user flows, wireframing, high-fidelity screens, and prototype.

Problem Statement

Lost and injured animals around the world communities have no reliable digital infrastructure for coordinated rescue. Existing solutions are either global platforms that do not reflect local context, or informal social media posts that disappear quickly and reach only small networks.

Key Design Decisions

Decision 1 — Community-first reporting flow. Rather than building a service-provider model where users wait for professionals to respond, PawQuest empowers anyone in the community to report, share, and act. The report flow takes under 60 seconds so the barrier to participation is as low as possible.

Decision 2 — Location-aware feed showing nearby cases first. The most critical insight from research was that people would only act on cases they felt they could realistically help with. Surfacing nearby cases first using location dramatically increases engagement and follow-through compared to a chronological feed.

Decision 3 — Trust and verification for sensitive situations. Reuniting a lost pet with its owner requires trust on both sides. PawQuest includes a verification step where the original owner provides details only they would know — like markings or medical history — before contact information is shared. This protects both parties and increases confidence in using the platform.

Type: Concept project — designed to demonstrate community platform UX thinking and social impact design.

Link To Case Study On Behance

Case study

dashboard overview screen
A high-level snapshot showing total users, active listings, pending payouts and recent transactions. Designed to give the admin immediate insights and status alerts at a glance with clean data cards and color-coded indicators.
transaction screen
Full breakdown of every rental transaction, includes item rented, amount paid, commission and payout status. This view is critical for financial accuracy and audit tracking, allowing the admin to monitor app revenue and dispute-prone activities.
User management screen
Displays a detailed list of all users (Lenders and Renters) with quick access to their names, email address, number of listed items and transaction history. The admin can view profiles, deactivate users or resolve user reported issues.
LISTINGS SCREEN
Centralized view of all items listed on the platform. Admin can filter by category, rental status, or reported issues. Each listing shows title, owner, pricing, status, or reported issues. Each listing shows title, owner, pricing, status (Active /Rented), and quick action buttons for review or removal.
dashboard overview screen
A high-level snapshot showing total users, active listings, pending payouts and recent transactions. Designed to give the admin immediate insights and status alerts at a glance with clean data cards and color-coded indicators.
transaction screen
Full breakdown of every rental transaction, includes item rented, amount paid, commission and payout status. This view is critical for financial accuracy and audit tracking, allowing the admin to monitor app revenue and dispute-prone activities.
User management screen
Displays a detailed list of all users (Lenders and Renters) with quick access to their names, email address, number of listed items and transaction history. The admin can view profiles, deactivate users or resolve user reported issues.
LISTINGS SCREEN
Centralized view of all items listed on the platform. Admin can filter by category, rental status, or reported issues. Each listing shows title, owner, pricing, status, or reported issues. Each listing shows title, owner, pricing, status (Active /Rented), and quick action buttons for review or removal.
dashboard overview screen
A high-level snapshot showing total users, active listings, pending payouts and recent transactions. Designed to give the admin immediate insights and status alerts at a glance with clean data cards and color-coded indicators.
transaction screen
Full breakdown of every rental transaction, includes item rented, amount paid, commission and payout status. This view is critical for financial accuracy and audit tracking, allowing the admin to monitor app revenue and dispute-prone activities.
User management screen
Displays a detailed list of all users (Lenders and Renters) with quick access to their names, email address, number of listed items and transaction history. The admin can view profiles, deactivate users or resolve user reported issues.
LISTINGS SCREEN
Centralized view of all items listed on the platform. Admin can filter by category, rental status, or reported issues. Each listing shows title, owner, pricing, status, or reported issues. Each listing shows title, owner, pricing, status (Active /Rented), and quick action buttons for review or removal.
dashboard overview screen
A high-level snapshot showing total users, active listings, pending payouts and recent transactions. Designed to give the admin immediate insights and status alerts at a glance with clean data cards and color-coded indicators.
transaction screen
Full breakdown of every rental transaction, includes item rented, amount paid, commission and payout status. This view is critical for financial accuracy and audit tracking, allowing the admin to monitor app revenue and dispute-prone activities.
User management screen
Displays a detailed list of all users (Lenders and Renters) with quick access to their names, email address, number of listed items and transaction history. The admin can view profiles, deactivate users or resolve user reported issues.
LISTINGS SCREEN
Centralized view of all items listed on the platform. Admin can filter by category, rental status, or reported issues. Each listing shows title, owner, pricing, status, or reported issues. Each listing shows title, owner, pricing, status (Active /Rented), and quick action buttons for review or removal.

Project description

My Role

Problem Statement

Key Design Decisions

Key Design Decisions

Link To Case Study On Behance

Case study

dashboard overview screen

transaction screen

User management screen

LISTINGS SCREEN