lendme admin - operational control dashboard

Command center for Trust, Payouts and Control.

COMPANY

LendMe
(Germany-based Startup)

ROLE

Product Designer

EXPERTISE

UX/UI Design

timeline

June 2025

Project description

A responsive, full-screen desktop dashboard built to empower LendMe’s backend team with full control over the platform. Designed for clarity, speed, and complete visibility over user actvity, payouts, listings and disputes. This is the MVP dashboard created to scale with mobile app as it launches internationally.

Role & Scope

My Role: Product designer

Scope: Full MVP design - Information Architecture, layout structure, visual UI, and Handoff documentation.

Platform: Web (Desktop)

Problem Statement

As the lendME platform grows, the admin team needs a central tool to manage users, monitor transactions, handle payouts, address disputes and ensure trust between renters and lenders. Without an efficient dashboard, oversight becomes scattered and delays decisions that affects real money and people.

Goals

Provide a clear overview of the platform activity
Allow admins to manage users, listings and payouts with ease.
Enable review and resolution of disputes.
Track all transactions, withdrawals and wallet balances.
Allow direct wallet payouts (not bank-bank).

Key Features Designed

Dashboard Overview: Quick summary of users, listings, transactions, payouts and recent orders.
User Management: View, edit, deactivate users, see their listings and transaction history.
Listings: Monitor all listed items, filter by status and edit or remove if necessary.
Payouts: Initiate and track wallet payouts to lenders after successful item returns.
Transactions: View full rental records between lenders and renters.
Orders: Track item that have been requested, approved, picked up or returned.
Disputes: Review and resolve rental related issues raised by users.
Notifications: Log alerts, user complaints, payout trigger, or return confirmations.
Admins profile & Settings: Update admin info, preferences, and global settings.

Style Guide

Information Architecture

dashboard overview screen
A high-level snapshot showing total users, active listings, pending payouts and recent transactions. Designed to give the admin immediate insights and status alerts at a glance with clean data cards and color-coded indicators.
transaction screen
Full breakdown of every rental transaction, includes item rented, amount paid, commission and payout status. This view is critical for financial accuracy and audit tracking, allowing the admin to monitor app revenue and dispute-prone activities.
User management screen
Displays a detailed list of all users (Lenders and Renters) with quick access to their names, email address, number of listed items and transaction history. The admin can view profiles, deactivate users or resolve user reported issues.
LISTINGS SCREEN
Centralized view of all items listed on the platform. Admin can filter by category, rental status, or reported issues. Each listing shows title, owner, pricing, status, or reported issues. Each listing shows title, owner, pricing, status (Active /Rented), and quick action buttons for review or removal.
dashboard overview screen
A high-level snapshot showing total users, active listings, pending payouts and recent transactions. Designed to give the admin immediate insights and status alerts at a glance with clean data cards and color-coded indicators.
transaction screen
Full breakdown of every rental transaction, includes item rented, amount paid, commission and payout status. This view is critical for financial accuracy and audit tracking, allowing the admin to monitor app revenue and dispute-prone activities.
User management screen
Displays a detailed list of all users (Lenders and Renters) with quick access to their names, email address, number of listed items and transaction history. The admin can view profiles, deactivate users or resolve user reported issues.
LISTINGS SCREEN
Centralized view of all items listed on the platform. Admin can filter by category, rental status, or reported issues. Each listing shows title, owner, pricing, status, or reported issues. Each listing shows title, owner, pricing, status (Active /Rented), and quick action buttons for review or removal.
dashboard overview screen
A high-level snapshot showing total users, active listings, pending payouts and recent transactions. Designed to give the admin immediate insights and status alerts at a glance with clean data cards and color-coded indicators.
transaction screen
Full breakdown of every rental transaction, includes item rented, amount paid, commission and payout status. This view is critical for financial accuracy and audit tracking, allowing the admin to monitor app revenue and dispute-prone activities.
User management screen
Displays a detailed list of all users (Lenders and Renters) with quick access to their names, email address, number of listed items and transaction history. The admin can view profiles, deactivate users or resolve user reported issues.
LISTINGS SCREEN
Centralized view of all items listed on the platform. Admin can filter by category, rental status, or reported issues. Each listing shows title, owner, pricing, status, or reported issues. Each listing shows title, owner, pricing, status (Active /Rented), and quick action buttons for review or removal.
dashboard overview screen
A high-level snapshot showing total users, active listings, pending payouts and recent transactions. Designed to give the admin immediate insights and status alerts at a glance with clean data cards and color-coded indicators.
transaction screen
Full breakdown of every rental transaction, includes item rented, amount paid, commission and payout status. This view is critical for financial accuracy and audit tracking, allowing the admin to monitor app revenue and dispute-prone activities.
User management screen
Displays a detailed list of all users (Lenders and Renters) with quick access to their names, email address, number of listed items and transaction history. The admin can view profiles, deactivate users or resolve user reported issues.
LISTINGS SCREEN
Centralized view of all items listed on the platform. Admin can filter by category, rental status, or reported issues. Each listing shows title, owner, pricing, status, or reported issues. Each listing shows title, owner, pricing, status (Active /Rented), and quick action buttons for review or removal.

Key Features Designed

DASHBOARD OVERVIEW SCREEN
A high-level snapshot showing total users, active listings, pending payouts and recent transactions. Designed to give the admin immediate insights and status alerts at a glance with clean data cards and color-coded indicators.
User management screen
Displays a detailed list of all users (Lenders and Renters) with quick access to their names, email address, number of listed items and transaction history. The admin can view profiles, deactivate users or resolve user reported issues.
Admin profile
This screen allows the admin to securely manage their platform identity, including name, role, and contact information. It serves as the control information. It serves as the control center for accessing broader dashboard features while maintaining personal accountability and access credentials.
Transaction screen
Full breakdown of every rental transaction, includes item rented, amount paid, commission and payout status. This view is critical for financial accuracy and audit tracking, allowing the admin to monitor app revenue and dispute-prone activities.
Listings Screen
Centralized view of all items listed on the platform. Admin can filter by category, rental status, or reported issues. Each listing shows title, owner, pricing, status, or reported issues. Each listing shows title, owner, pricing, status (Active /Rented), and quick action buttons for review or removal.
PAYOUT SCREEN
Allows the admin to view and process payouts to lenders. Displays rental details, app commission, lender earnings, and payout status. Supports both single and bulk wallet payouts with full transaction clarity.
DASHBOARD OVERVIEW SCREEN
A high-level snapshot showing total users, active listings, pending payouts and recent transactions. Designed to give the admin immediate insights and status alerts at a glance with clean data cards and color-coded indicators.
User management screen
Displays a detailed list of all users (Lenders and Renters) with quick access to their names, email address, number of listed items and transaction history. The admin can view profiles, deactivate users or resolve user reported issues.
Admin profile
This screen allows the admin to securely manage their platform identity, including name, role, and contact information. It serves as the control information. It serves as the control center for accessing broader dashboard features while maintaining personal accountability and access credentials.
Transaction screen
Full breakdown of every rental transaction, includes item rented, amount paid, commission and payout status. This view is critical for financial accuracy and audit tracking, allowing the admin to monitor app revenue and dispute-prone activities.
Listings Screen
Centralized view of all items listed on the platform. Admin can filter by category, rental status, or reported issues. Each listing shows title, owner, pricing, status, or reported issues. Each listing shows title, owner, pricing, status (Active /Rented), and quick action buttons for review or removal.
PAYOUT SCREEN
Allows the admin to view and process payouts to lenders. Displays rental details, app commission, lender earnings, and payout status. Supports both single and bulk wallet payouts with full transaction clarity.
DASHBOARD OVERVIEW SCREEN
A high-level snapshot showing total users, active listings, pending payouts and recent transactions. Designed to give the admin immediate insights and status alerts at a glance with clean data cards and color-coded indicators.
User management screen
Displays a detailed list of all users (Lenders and Renters) with quick access to their names, email address, number of listed items and transaction history. The admin can view profiles, deactivate users or resolve user reported issues.
Admin profile
This screen allows the admin to securely manage their platform identity, including name, role, and contact information. It serves as the control information. It serves as the control center for accessing broader dashboard features while maintaining personal accountability and access credentials.
Transaction screen
Full breakdown of every rental transaction, includes item rented, amount paid, commission and payout status. This view is critical for financial accuracy and audit tracking, allowing the admin to monitor app revenue and dispute-prone activities.
Listings Screen
Centralized view of all items listed on the platform. Admin can filter by category, rental status, or reported issues. Each listing shows title, owner, pricing, status, or reported issues. Each listing shows title, owner, pricing, status (Active /Rented), and quick action buttons for review or removal.
PAYOUT SCREEN
Allows the admin to view and process payouts to lenders. Displays rental details, app commission, lender earnings, and payout status. Supports both single and bulk wallet payouts with full transaction clarity.
DASHBOARD OVERVIEW SCREEN
A high-level snapshot showing total users, active listings, pending payouts and recent transactions. Designed to give the admin immediate insights and status alerts at a glance with clean data cards and color-coded indicators.
User management screen
Displays a detailed list of all users (Lenders and Renters) with quick access to their names, email address, number of listed items and transaction history. The admin can view profiles, deactivate users or resolve user reported issues.
Admin profile
This screen allows the admin to securely manage their platform identity, including name, role, and contact information. It serves as the control information. It serves as the control center for accessing broader dashboard features while maintaining personal accountability and access credentials.
Transaction screen
Full breakdown of every rental transaction, includes item rented, amount paid, commission and payout status. This view is critical for financial accuracy and audit tracking, allowing the admin to monitor app revenue and dispute-prone activities.
Listings Screen
Centralized view of all items listed on the platform. Admin can filter by category, rental status, or reported issues. Each listing shows title, owner, pricing, status, or reported issues. Each listing shows title, owner, pricing, status (Active /Rented), and quick action buttons for review or removal.
PAYOUT SCREEN
Allows the admin to view and process payouts to lenders. Displays rental details, app commission, lender earnings, and payout status. Supports both single and bulk wallet payouts with full transaction clarity.

Developer Handoff Notes

Button states (Disabled, hover, active).
Table responsiveness.
Wallet payout logic: payout only after item returned.
Disputes resolution flow must update status in real-time.
All user edits and listing changes should effect immediately.

Result And Reflection

This dashboard was designed with MVP control features ti support the first launch of the LendMe platform. It empowered the development team ti connect the backend logic while the mobile app rolls out. We balanced power with usability even non-technical admins can navigate easily.

Project description

Role & Scope

Problem Statement

Goals

Key Features Designed

Style Guide

Information Architecture

dashboard overview screen

transaction screen

User management screen

LISTINGS SCREEN

Key Features Designed

DASHBOARD OVERVIEW SCREEN

User management screen

Admin profile

Transaction screen

Listings Screen

PAYOUT SCREEN

Developer Handoff Notes

Result And Reflection

What's Next?